When you move to one of the wealthiest countries on earth, you expect that basic necessities are a given. And yet, today I woke up in Switzerland with no running water (which also meant no flushing toilets). This was an annoyance enough, because it meant readjusting my schedule to work from home to spare my colleagues from bed head and morning breath. But, when the concierge and landlord weren’t concerned with the situation and couldn’t provide details about when the situation would be fixed, I completely broke down. I miss being able to articulate frustration easily. My French is still limited in new situations, and I can’t clearly communicate my questions about the situation or my annoyances with the non-existent customer service here.
After a day of phone calls to the concierge, landlord, city water department, the real estate company who placed me in this apartment, Nestle’s HR department, and finally, my French tutor (who proved to be the most helpful of the bunch), I learned there was a water leak being repaired. It wasn’t until almost 5:30 pm that the water finally came back on!
You’re probably wondering why I’m writing this post. Basically, it’s an attempt to keep things real. In the midst of the travel, the new adventures, and the fun, there are also days that are incredibly frustrating – where my language skills are tested and where my first reaction is to compare life here to life in the States.
Here’s hoping that Switzerland redeems itself tomorrow (and that I get an attitude adjustment)!